This is a beautiful case, just what I was looking for. I wanted something that did not have a hinged top because the hinges are typically flimsy and end up breaking. This case has three drawers, each capable of holding eight watches. I went for the leather pillow option for cleanability. Some of my watches squish the pillows a fair amount but I suppose that is to be expected. There are two small items that have noticed that are preventing a five-star review. First, I have noticed an ever so slight variance in the sizes of some of the slots. Second, and more importantly, I think there should be some sort of felt or velvet linings on the bottom of the drawers to prevent any scratching of the clasps. The wood can potentially scrape the metal. Aside from that, it's a real gem and I think I will be ordering another one soon.

I have been waiting for years to order a watch box for my husband. I have always loved Deferichs and frequently window-shopped their website. This year, for my husbands 30th, I finally ordered a 16 watch box with a third drawer for his sunglasses collection. Firstly, I accidentally closed the 10% off dialogue box; so I messaged the company via Facebook messenger. They quickly replied with the discount code which I was able to apply at checkout. Secondly, the package was returned to the company by USPS due to the remote location it was being shipped to (I live in northern Canada). USPS required additional funds to ship the package. This delay had nothing to do with Deferichs but they graciously paid the additional shipping and re-sent the package (at no additional cost to me). As this was a gift and the delay meant it would not arrive on time they were very apologetic and accommodating. When I did receive the package it arrived in excellent packaging. Seriously - I have never had anything arrive so well packed! The quality of the product is even better than I could have imagined. I was hopeful that the box would be well made, but I had my doubts, since I had never actually seen any of the work in person before. The construction is sturdy,the seams are flawless, and the drawers fit and slide smoothly. We did find that the cushions needed to be inserted in the cubicles sideways (horizontal) to steady the watch when the drawer is opened or closed. If the cushion was vertical (which visually fits better) the watches rock around as the drawer opens. This is just an observation and certainly not a complaint. Overall I am very pleased with the customer service and quality of product that Deferichs presented. I would purchase again and recommend them to family and friends.